Terms of Service

Terms of Service page describes the rules and guidelines for using a website or an application. It outlines the legal responsibilities of the user and the owner of the website or application.
Title

Last updated: June 2025

Overview

General Terms and Conditions

1. Online Store Terms

2. General Conditions

3. Accuracy, Completeness And Timeliness Of Information

4. Modifications To The Service And Prices

Products and Services

5. Products Or Services (If Applicable)

6. Accuracy Of Billing And Account Information

Optional Features and Third-Party Links

7. Optional Tools

8. Third-Party Links

User Submissions and Personal Information

9. User Comments, Feedback And Other Submissions

10. Personal Information

Liability and Termination

11. Errors, Inaccuracies And Omissions

12. Prohibited Uses

13. Disclaimer Of Warranties; Limitation Of Liability

14. Indemnification

15. Severability

16. Termination

Miscellaneous

17. Entire Agreement

18. Governing Law

19. Changes To Terms Of Service

20. Contact Information

Overview

This website is operated by Voortrekka Australia. Throughout the site, the terms “we”, “us”, and “our” refer to Voortrekka Australia. By accessing or using this website, including purchasing from our store, you agree to be bound by the following Terms of Service, along with any additional terms and policies linked or referenced here.

 

These Terms apply to all users of the site — including browsers, customers, merchants, contributors of content, or anyone using any part of our service.

Please read these Terms of Service carefully. If you do not agree to them, you must not use this site or purchase from us.

 

Any new features or tools added to our store will also be covered by these Terms. We reserve the right to update or change our Terms of Service at any time by posting updates on this page. It’s your responsibility to check back periodically for changes. Your continued use of the website after any updates means you accept those changes.

 

Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products and services.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least 18 years old (the age of majority in most Australian states and territories), or that you are of legal age in your place of residence and have provided consent for any minor dependents to use this site under your supervision.

 

You must not use our products or services for any unlawful or unauthorised purpose, and you agree to comply with all applicable laws and regulations — including, but not limited to, Australian consumer law and copyright law.

 

Any breach of these Terms may result in the immediate suspension or termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You acknowledge that any content you submit (excluding payment information) may be transferred unencrypted and may involve:


(a) transmission across various networks; and
(b) technical changes to meet the requirements of connecting systems or devices.


However, credit card and payment information is always encrypted during transfer across networks.

 

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service — including access to the website or any contact features — without our express written permission.

 

Headings in this agreement are for convenience only and do not limit or otherwise affect the interpretation of these Terms.

3. Accuracy, Completeness And Timeliness Of Information

While we aim to keep all information on this site accurate and up to date, we make no guarantees that all content is current, complete, or entirely accurate at all times. 

 

The material provided is for general information purposes only and should not be relied on as your sole basis for making decisions. You should consult other, more reliable or timely sources where necessary. Any reliance on this site’s content is at your own risk.

 

This site may include historical information for reference purposes. Such information is not current and should not be treated as such.

 

We reserve the right to modify the content of the site at any time, but we are under no obligation to update any information. 

 

You agree that it’s your responsibility to monitor any changes to the site.

4. Modifications To The Service And Prices

Prices for our products are subject to change at any time without notice.

We reserve the right to modify or discontinue any part of the website, products, or services — including pricing or availability — without prior notice.

 

To the extent permitted by Australian law, we will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of our services.

5. Products Or Services (If Applicable)

Some products or services may be available exclusively online through our website. These may have limited quantities and are subject to return or exchange only in line with our Refund Policy.

 

We make every effort to display our products and colours as accurately as possible, but we can’t guarantee that your device's screen will reflect colours with complete accuracy.

 

We reserve the right — though we’re not obligated — to limit sales of our products or services to any person, region, or jurisdiction, and may apply these limits on a case-by-case basis. We may also limit quantities or discontinue products at any time, without notice.

 

All product descriptions and pricing are subject to change without notice, at our sole discretion. Any offer for a product or service on this site is void where prohibited.

 

While we aim for high quality across all products and services, we do not guarantee that any item, service, or information purchased from us will meet every expectation — nor do we warrant that any issues with the site or service will be corrected immediately.

6. Accuracy Of Billing And Account Information

We reserve the right to refuse or cancel any order at our discretion. This may include limiting or cancelling quantities purchased per customer, per household, or per order. These limits may apply to orders using the same account, credit card, billing address, or shipping address.

 

If we make a change to or cancel your order, we’ll do our best to notify you using the email, billing address, or phone number provided at the time of purchase.

 

We also reserve the right to limit or reject orders that, in our view, appear to be placed by resellers, distributors, or bulk buyers.

 

You agree to provide accurate, current, and complete information for all purchases made on our site — including contact and payment details — and to keep this information up to date so we can process your order and reach you if needed.

 

For more information, please refer to our Refund Policy.

7. Optional Tools

We may give you access to third-party tools or features via our website — tools we don’t monitor, control, or have input into.

 

You acknowledge and agree that any such tools are provided “as is” and “as available,” without warranties, representations, or endorsements of any kind. We’re not liable for your use of these optional third-party services or any outcomes resulting from them.

 

If you choose to use any third-party tools made available through the site, you do so at your own risk and should ensure you’re familiar with — and agree to — the terms set by the relevant third-party provider.

 

From time to time, we may also offer new features, tools, or services through the website. These will also be subject to these Terms of Service.

8. Third-Party Links

Some content, products, or services available through our website may include materials or links from third parties.

 

Third-party links on this site may take you to websites that are not owned or operated by Voortrekka Australia. We don’t control these sites, and we’re not responsible for reviewing their content or accuracy. We make no warranties and accept no liability for third-party websites, products, or services.

 

If you choose to interact with or purchase from a third-party website, you do so at your own risk. We recommend reviewing the third party’s terms, policies, and privacy practices before engaging in any transaction.

 

Any complaints, questions, or issues related to third-party products or services should be directed to the third party involved.

9. User Comments, Feedback And Other Submissions

If you send us creative submissions — such as contest entries, ideas, suggestions, feedback, proposals, or other materials — whether requested by us or submitted voluntarily (collectively, “comments”), you agree that we may use, edit, reproduce, publish, or share them in any medium, at any time, and without restriction or compensation.

 

We’re not obligated to:

Treat any comments as confidential;

Pay for any submissions; or

Respond to any comment or idea you submit.

 

While we may monitor or remove content that we believe violates these Terms or applicable laws, we are not obligated to do so.

 

By submitting comments, you confirm that:

They do not infringe any third-party rights, including copyright, trademark, privacy, or intellectual property;

They do not include defamatory, offensive, obscene, or unlawful material;

They are free of malware, viruses, or code that could harm our site or services;

You have provided accurate information and are not impersonating anyone else.

 

You are solely responsible for the content you submit and its accuracy. Voortrekka Australia takes no responsibility and assumes no liability for any comments submitted by you or any third party.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies And Omissions

From time to time, there may be information on our website or within our service that contains typographical errors, inaccuracies, or omissions — including details related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and stock availability.

 

We reserve the right to correct any such errors and to update or change information at any time without prior notice — including after an order has been placed. This may include cancelling or modifying an order if necessary.

 

We are not obligated to update, amend, or clarify information on the website or in our services unless required by Australian law. Any date shown as a "last updated" reference should not be taken to mean that all details have been reviewed or are current.

12. Prohibited Uses

In addition to the other restrictions outlined in these Terms of Service, you agree not to use our site or services for any unlawful or prohibited purpose. This includes (but isn’t limited to):

(a) Engaging in illegal activities or encouraging others to do so;

(b) Violating any applicable Australian or international laws, regulations, or codes;

(c) Infringing on intellectual property rights — ours or anyone else’s;

(d) Harassing, abusing, threatening, defaming, or discriminating against others based on gender, sexuality, religion, ethnicity, race, age, disability, or background;

(e) Providing false or misleading information;

(f) Uploading or transmitting viruses, malware, or harmful code;

(g) Attempting to interfere with the functionality or security of this site, any related sites, or the broader internet;

(h) Collecting or tracking personal data without consent;

(i) Spamming, phishing, scraping, or data harvesting;

(j) Using the site for obscene, immoral, or offensive purposes; or

(k) Circumventing or attempting to bypass our website’s security measures.

 

We reserve the right to terminate or restrict your access to our site or services if we believe you’ve breached any of these conditions.

13. Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, or error-free.

We do not guarantee that any results obtained through use of the website or service will be accurate or reliable.

 

You acknowledge that from time to time, we may suspend, withdraw, or cancel the website or services without notice for maintenance or other reasons.

 

You agree that your use of (or inability to use) the service is at your own risk. Except as required under Australian Consumer Law, all products and services provided via this website are offered “as is” and “as available” without any express or implied warranties — including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

 

To the fullest extent permitted by Australian law, Voortrekka Australia, its directors, officers, employees, affiliates, agents, contractors, suppliers or service providers will not be liable for any direct, indirect, incidental, special, or consequential loss or damage — including, without limitation, loss of profits, revenue, data, savings, or replacement costs — arising out of your use of the website, any products purchased, or any related services, even if we have been advised of the possibility of such damages.

 

Nothing in this clause is intended to exclude or restrict any consumer guarantees, rights or remedies that you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

14. Indemnification

You agree to indemnify and hold harmless Voortrekka Australia, its officers, employees, contractors, suppliers, and affiliates from and against any claims, liabilities, damages, losses, costs or expenses (including reasonable legal fees) arising out of or in connection with:

your breach of these Terms of Service or any documents referenced in them;

your violation of any law or the rights of a third party; or

your misuse of our website, products, or services.

 

This indemnity continues even after your use of the website or services has ended.

15. Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable under applicable law, that provision will be deemed severed from these Terms to the extent of its unenforceability. The remainder of the Terms will continue in full force and effect.

16. Termination

These Terms of Service remain in effect unless and until terminated by either you or Voortrekka Australia. You may terminate this agreement at any time by notifying us in writing that you no longer wish to use our services, or by simply ceasing to use the website.

 

We reserve the right to terminate this agreement at any time without notice if, in our sole judgment, you have breached any provision of these Terms. In such cases, you remain responsible for any outstanding amounts up to the date of termination, and we may restrict or deny you further access to our services.

 

Any obligations or liabilities incurred prior to termination will survive the termination of this agreement.

17. Entire Agreement

Our failure to exercise or enforce any right or provision under these Terms of Service does not constitute a waiver of that right or provision.

 

These Terms of Service, along with any policies or operating rules posted by Voortrekka Australia on this website or in relation to our services, constitute the entire agreement and understanding between you and us. They supersede any prior or contemporaneous communications, proposals, or agreements—whether oral or written—between you and us (including prior versions of these Terms).

 

Any ambiguities in the interpretation of these Terms will not be construed against the party who drafted them.

18. Governing Law

These Terms of Service, and any separate agreements through which we provide you with services, are governed by and construed in accordance with the laws of Australia. By using this site, you agree to submit to the exclusive jurisdiction of the courts of Australia in relation to any dispute or claim arising from these Terms or your use of our services.

19. Changes To Terms Of Service

You can review the most current version of these Terms of Service at any time on this page.

 

We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting revised terms on our website. It is your responsibility to check this page periodically for changes. Continued use of our website or services after any updates are posted constitutes your acceptance of those changes.

20. Contact Information

Questions about the Terms of Service should be sent to us at support@voortrekka.com.au.

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